With ChatGPT I find myself re-learning how to look for information on the internet. After 20+ years of using web search, I find I have ingrained habits I need to unlearn in a world of AI. In particular, I need to elevate my information-gathering ambitions.
Re-learning to Search is a big deal for me since as a desk-dwelling denizen of the working world, I spend much of my time navigating information online. Putting a question into a search box or browser nav-bar is as natural as drinking water. And yet, I find this is meaningfully changing for the first time in my adult life.
While initial ChatGPT wasn’t good enough to be a Search substitute, as of writing it actually is good enough to fill many (most?) of my information journeys. I thought listing some examples of recent things I’ve “searched” for with ChatGPT could give a good sense for what I mean by this shift.
Some information journey examples
Local Search: I’m going to a nice restaurant tonight for a celebration. Normally I would Search the restaurant name on Google and poke around for a review… In a ChatGPT world, my approach is much broader. Here is my initial prompt:
“Tell me about the restaurant Rintaro in San Francisco. I’m going tonight and I’d like to be prepared to know what to order and the restaurant’s history, etc. Look online” - I get back a summary of all the top dishes, the history of the restaurant and what it’s known for.
I then had various questions from this and kept going: “Can you give me the Japanese kanji for the dishes you mentioned. And then also translate the kanji for me.” (connecting it to learning Japanese)
“What’s the history of Izakaya restaurants?” (I realized I didn’t know)
“Great. Is there an order in which you should order the food?” (Again, going broader than I could in Search).
At the end of this few minute information journey I have a really good sense for what to expect and some fun things to complement the experience - much more knowledge and much more customized than I would have had with just a review.
Books - quick overviews: I have a new book I’m considering reading but life is short and I want to know if it’s worth it. Instead of poking around for a review, I go straight into ChatGPT: “tell me about book “X” what is it about?” I get a great summary chapter by chapter. I then see one chapter that seems interesting, dive into it more, ask a few clarifying questions and realize it’s probably not a book I want to read further. This would be so hard to do in traditional Search. Reddit would be more work too since it wouldn’t let me ask back and forth questions…
Books - a guide: I’m reading Elena Ferrante’s quadrology and sometimes get lost in terms of the characters. I ask ChatGPT, “Who are the characters in Elena Ferrante's third book?” I have my list and I can now ask any questions I want about it or relations between the characters: “tell me more about pasquale's history?” and off I go…
Show companion / jargon translator: I’m watching a show that is in British English. It has various phrases I don’t understand as an American. I start a new ChatGPT and have it accompany me - instead of searching directly on Google for each word, GPT has context and can be much more succinct:
“What does “taking the piss” mean in England. How do you use it?” (great response)
“What would “being a Dog” mean if someone from MI5 said it?” (great response)
“How about “sister having a mare”? (great response)
All of these happen in the same chat and I felt like I had a personal translator next to me…
Contextualizing news: I see something important in the news but I might be missing context. Now I just ask:
“Mexico just passed a new law and change to the constitution related to the judicial system. Look online and explain it to me”
“I saw a headline that says "Germany extends temporary controls to all its land borders" why is that? look online”
“How do the French prime minister and president interact? I’m confused what their roles are” (This was super helpful! Especially follow-ups since I was confused how it all worked)
Up-leveling recipes & Cooking:
“I have a cake recipe for banana bread. But I also want to turn it into banana muffins. How should I adjust the recipe?”
“I make pancakes often but want to spice things up. what are good cooking tips?”
And of course, learning anything…
Main changes to how I’m searching for information
Here are some of the main ways I find my approach shifting:
Thought-partner, not search engine: The main change I am making is to treat ChatGPT more like a thought partner vs a “search engine.” My questions have typically been much more narrow and lower-funnel instead of the higher-level topic I’m actually interested in. I need to push myself to think of it more expansively.
Ask broad questions and then narrow: subconsciously I will translate questions I have into “searchese” - i.e., something that Google Search would understand. But with ChatGPTs I can go much broader and divergent - I can connect to other things I know, provide more context, adjust the answers and change how the answers are presented to me.
Tell ChatGPT to “search online” if timely: In the situations where I need more recent information, I can ask ChatGPT to “look online” for it to search the web and pull the most relevant information.
Let your curiosity go wild: this is maybe the most important one - think about what could be interesting to know and if you don’t know, ask! (“Tell me something I might not have though to ask about this” <- that actually works!)
Boss it around - you don’t like something, say so! Explain what you’d like instead
If you don’t know what you’re looking for, ask (e.g., “what should I focus on? [context]”)
Get outside your head: ask about other possible ways to look at a topic - “how would other people see this topic? What might I be missing”
Provide the “thinking hat” you’d like to use: how you want to explore a topic influences the outcome and moves you far beyond the linear path - you can bounce around the embedding space of all known knowledge. E.g., do you want to explore the topic emotionally, rationally, looking for pros/cons, meta-cognition?
Bounce into lateral thinking through metaphors: Asking GPT to move through metaphors and then go deeper is a great way of exploring the embedding space. I found one prompt I liked where I asked: “let's play a game. I'm going to show you images and I want you to take the image and then create a quick story about it using metaphors from other languages” - in what world would this be possible without this technology?
These of course are early days… For now, I will keep pushing myself. Anytime I have a question I ask myself “what do I really want to know and how could I think more expansively?”
Dream big.
Great piece, Gasca. It's wild how AI is pushing us to unlearn decades of behavior. Your examples really highlight the shift from hunting for facts to having actual conversations about topics. Makes you wonder how this'll reshape our relationship with information in the long run.